Refund policy

Cancellation Policy for the Sale of Goods

Right of Cancellation

You have the right to cancel this contract within fourteen days without giving any reason. The cancellation period shall be fourteen days from the day on which you or a third party other than the carrier designated by you takes possession of the last goods.

To exercise your right of cancellation, you must notify us of your decision to cancel this contract by means of a clear statement (e.g., a letter sent by post, fax, or email).

You may use the attached sample cancellation form, but this is not mandatory.

To comply with the cancellation period, it is sufficient that you send the notification of the exercise of the right of cancellation before the expiry of the cancellation period.

Consequences of Cancellation

If you cancel this contract, we will refund all payments we have received from you, including delivery costs (except for additional costs resulting from your choice of a delivery method other than the cheapest standard delivery offered by us), promptly and at the latest within fourteen days from the date on which we received notification of your cancellation of this contract. For this refund, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; under no circumstances will you be charged any fees for this refund. We may refuse to refund until we have received the goods back or until you have provided proof that you have returned the goods, whichever is earlier.

You must return or hand over the goods to us promptly and in any event no later than fourteen days from the date on which you notify us of the cancellation of this contract. The deadline is met if you send the goods before the expiry of the fourteen-day period.

Goods that can be sent by parcel

We will bear the direct costs of returning the goods.

You only have to pay for any loss of value of the goods if this loss of value is due to handling of the goods that is not necessary to check their quality, properties, and functioning.

The right of withdrawal is excluded for the following contracts:

Contracts for the delivery of goods that are not prefabricated and for whose production an individual selection or specification by the consumer is decisive, or which are clearly tailored to the personal needs of the consumer.

Contracts for the delivery of sealed goods that are not suitable for return for reasons of health protection or hygiene if their seal has been removed after delivery.

Cancellation Policy for Online Shop Services

Right of Cancellation

You have the right to cancel this contract within fourteen days without giving any reason. The cancellation period is fourteen days from the date of conclusion of the contract.

To exercise your right of cancellation, you must notify us: Global Extend GmbH, Autenbachstr. 18, 73035 Göppingen, Telephone: +49 7161 9830987, Email: info@globalextend.de of your decision to cancel this contract by means of an unambiguous declaration (e.g., a letter sent by post, fax, or email).

You may use the attached sample cancellation form for this purpose, but this is not mandatory.

To comply with the cancellation period, it is sufficient that you send your notification of the exercise of the right of cancellation before the expiry of the cancellation period.

Consequences of Cancellation

If you cancel this contract, we will refund all payments we have received from you, including delivery costs (except for additional costs resulting from your choice of a delivery method other than the cheapest standard delivery offered by us), promptly and at the latest within fourteen days from the date on which we received notification of your cancellation of this contract. For this refund, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; under no circumstances will you be charged any fees for this refund.

If you have requested that the services begin during the cancellation period, you must pay us an appropriate amount corresponding to the proportion of the services already provided up to the time you notify us of the exercise of the right of cancellation with regard to this contract compared to the total scope of the services provided for in the contract.


Sample Cancellation Form

If you wish to cancel the contract, please fill out this form and return it.

To:

Global Extend GmbH

Autenbachstr. 18

73035 Göppingen

Email: info@globalextend.de

I/we (*) hereby cancel the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*):


Ordered on (*)/received on (*):


Name of consumer(s):


Address of consumer(s):


Signature of consumer(s) (only if notification is made on paper):


Date:


* Please delete as applicable


This cancellation policy was created by www.gepruefter-webshop.de and is regularly 
reviewed for legal compliance. In the event of a warning, Gepruefter Webshop assumes 
full liability for the legal texts created.